Website: https://www.towerglows.xyz Support Contact: support@towerglows.xyz Last Revised: June 2026

By entering, browsing, registering an account, or purchasing merchandise on this website, you enter a binding legal agreement with Tower 28 Beauty and affirm that you have fully read, comprehended, and consented to all clauses within these Terms of Service, our Shipping Policy, Return & Refund Policy, and Privacy Policy. If you refuse to comply with any term, you are prohibited from accessing our website and completing purchases. We reserve unilateral rights to amend these terms without prior individual notice. Updated policies will be published on the policy page; continuous website access after publication constitutes automatic acceptance of revised terms.

2.1 Age Requirement: Independent purchases require customers to be a minimum of 18 years of age. Users under 18 may only shop under direct supervision and consent of their legal parent or guardian, who shall bear all liability for the minor’s orders. 2.2 Truthful Data Warranty: You warrant all name, shipping address, billing information, payment credentials, and contact data submitted at checkout are authentic, complete, and current. 2.3 Service Refusal Right: We retain full authority to refuse service, suspend accounts, cancel fulfilled or unfulfilled orders, and block IP addresses for users providing false data, suspected fraud, repeated policy violations, or abusive customer communications.

3.1 Price Scope: All on-display product prices exclude delivery charges, destination-country import tariffs, VAT, consumption tax, and customs clearance fees, which will be calculated and shown separately prior to payment submission. 3.2 Price Error Handling: In cases of system malfunction causing abnormally low or incorrect listed prices, we reserve two remedies: full order cancellation with complete refund, or proactive customer communication to confirm the accurate price before processing shipment. 3.3 Payment Security: All payment channels adopt end-to-end data encryption to protect your financial information. Authorizing payment means you permit us to deduct the full order amount from your selected payment method. Failed payment authorization will automatically void your order without shipment. 3.4 Promotion Restrictions: Limited-time discounts, bundle packages, gift with purchase offers and coupon codes carry fixed expiry dates. Multiple promotions cannot be combined unless explicitly marked combinable on the product page.

4.1 Delivery Estimates: All transit timeframes listed on product pages are approximate estimations, not legally binding delivery guarantees. Processing duration, customs inspection, carrier logistical failures, force majeure events will extend delivery times without liability to our store. 4.2 Cross-Border Tax Liability: The end customer bears full financial responsibility for all import duties, local consumption taxes, clearance fines, and related administrative fees imposed by your national customs authority upon package arrival. 4.3 Damaged & Defective Claims: If goods arrive broken, leaking, or defective, you must submit clear photographic evidence of outer packaging and faulty products to our support email within 48 hours of delivery confirmation to qualify for replacement or full refund. Claims submitted past the 48-hour window will be denied. 4.4 Third-Party Carrier Liability: Tower 28 Beauty shall not be held accountable for packages lost, stolen, seized, or destroyed by courier services, customs authorities, or natural disasters.

All return activities are subject to our standalone Return & Refund Policy, incorporated by reference into this agreement. Core restrictions include:

6.1 Credential Confidentiality: You are solely responsible for maintaining the secrecy of your account username and password. All orders, inquiries, and modifications submitted via your account login are your exclusive liability. 6.2 Unauthorized Access Notification: You must immediately alert our support team upon detecting unauthorized login, account tampering, or suspicious order activity. 6.3 Account Misconduct Ban: Automated web scraping, bot bulk order submission, account sharing, malicious spam communications, and bulk unauthorized resale of our branded goods are strictly forbidden, and will result in permanent irreversible account termination.

7.1 Cosmetic Only Usage: All merchandise sold by Tower 28 Beauty is manufactured and labeled solely for external cosmetic topical application. We make zero medical, therapeutic, dermatological treatment or disease-curing claims on any product listing or marketing material, fully compliant with Google Shopping cosmetic advertising standards. 7.2 Skin Sensitivity Warning: Customers with sensitive, reactive, or allergy-prone skin are required to complete patch testing prior to full facial use. We shall not compensate for skin irritation, redness, or discomfort resulting from individual skin conditions, improper application, or overuse of products. 7.3 Liability Cap: Under no circumstances shall Tower 28 Beauty compensate indirect, consequential, incidental, or special damages including lost revenue, business interruption, or emotional distress. Our maximum total liability for any single order dispute is limited to the total monetary value you paid for that specific transaction.

All written text, product imagery, brand logos, packaging designs, website graphics, marketing copy, and creative content published across www.towerglows.xyz are exclusive registered intellectual property of Tower 28 Beauty. Any reproduction, distribution, modification, commercial resale, or reposting without written pre-authorization constitutes copyright infringement and may result in legal action.

You agree not to utilize our website or store services for any illegal, fraudulent, trademark-infringing, or harassing behavior, including but not limited to counterfeit order submission, competitor data scraping, abusive messaging to support agents, unauthorized wholesale resale, or violation of your local consumer and data protection legislation.

This Terms of Service is governed by the federal consumer protection laws of the United States of America. Any dispute arising between the customer and Tower 28 Beauty shall first undergo direct written mediation via our official support email. If mutual resolution cannot be reached, formal legal proceedings will be initiated under US jurisdiction.

All questions regarding these terms, order issues, policy clarifications, or product support may be directed to support@towerglows.xyz.